Customer service of the governments
Romanian Style:
My parents wanted to go to Hungary, but their passport was expiring in less then 3 months. OF course they could not go, because there is a stupid rule in Romania, that if your passport expires in less then 3 months, you can't leave the country. This seems to be odd for me, because expiry date means that you can use it until it expires and not till 3 months before. And should be your responsibility to come back in the country before it expires, or you should be able to apply for a new passport in a foreign country at the embassy if you wish so (in the case of Romania I am sure it takes this a while).
Singaporean Style:
The Government notifies you via e-mail about the fact that your passport will expire soon and advises you to apply online for an extension or a new passport. You apply online for a new passport and you get it in a very easy way.
Conclusion:
There are governments (like the Singaporean) understanding the fact that in return for the taxes people pay, they have to offer quality services for their "customers" and they have to act just like any service provider company.
There are other governments (like the Romanian) still thinking that as a citizen you have an obligation to pay taxes, without getting good service for your money. That probably explains why people are not willing to pay their taxes and tax fraud is fairly high. A lot to learn from Singaporeans...
If there are no changes in Romania in the very next period regarding this, it means that the prime minister and the internal affairs minister are not reading my blog :):):)
My parents wanted to go to Hungary, but their passport was expiring in less then 3 months. OF course they could not go, because there is a stupid rule in Romania, that if your passport expires in less then 3 months, you can't leave the country. This seems to be odd for me, because expiry date means that you can use it until it expires and not till 3 months before. And should be your responsibility to come back in the country before it expires, or you should be able to apply for a new passport in a foreign country at the embassy if you wish so (in the case of Romania I am sure it takes this a while).
Singaporean Style:
The Government notifies you via e-mail about the fact that your passport will expire soon and advises you to apply online for an extension or a new passport. You apply online for a new passport and you get it in a very easy way.
Conclusion:
There are governments (like the Singaporean) understanding the fact that in return for the taxes people pay, they have to offer quality services for their "customers" and they have to act just like any service provider company.
There are other governments (like the Romanian) still thinking that as a citizen you have an obligation to pay taxes, without getting good service for your money. That probably explains why people are not willing to pay their taxes and tax fraud is fairly high. A lot to learn from Singaporeans...
If there are no changes in Romania in the very next period regarding this, it means that the prime minister and the internal affairs minister are not reading my blog :):):)
posted by Vandor Szekely at
9:03 PM
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